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Avaya Unified communications

Avaya Unified Communication Solutions

Avaya is renowned for its leading enterprise communications solutions. Specialising in contact centres, unified communication and related services to business across the planet. Corporations of all sizes learn on Avaya for their cutting edge solutions to improve efficiency, productivity, and competitiveness.

Unified Communications

Avaya Aura®

Avaya Aura is the central communication platform which integrates contact centres solutions and unified communications for medium to large businesses. By integrating with Communication Manager to allows for SIP-Based session management with cutting edge capabilities.

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Communication Server 1000

Communication Server 1000 is an integrated access component of the Avaya Aura platform. The Avaya Communication Server 1000 functions as a fully enabled IP disturbed telephony communication system, which provides the functionality of converged networks with consolidated routing, dial plan and system management.

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Small & Medium Enterprise

Business Communications Manager

The award -winning Linux based IP/TDM PBX designed for small and medium sized enterprises. This product offers a single feature-rich software stream on both the Business Communications Manager 450 and Business Communications Manager 50 platforms.

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IP Office

This innovative platform has been constructed from scratch with small and medium sized business in mind. IP Office is designed to provide the same communication functionality big corporates are used to with the simplicity smaller organisations consider vital.

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Contact Centre

Avaya Aura Contact Centre

Avaya Aura Contact Centre allows organisations the ability to access information both real-time and historical to deliver a personalised customer contact experience. It works by leveraging communications across both multimedia and voice channels.

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Messaging

Avaya Aura Messaging

Avaya Aura is the next generation of unified messaging solutions by Avaya. Combining both new and existing technologies with industry expertise to provide a feature rich messaging platform which fully integrates with the Avaya Aura architecture.

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Modular Messaging

Stay in touch on any device with Avaya Modular messaging. Receive messages on a range of devices including phones , PC's and Fax Machines. Improved interconnectivity helps to lower costs, enhance customer satisfaction, and drive up revenues.

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Collaboration

Avaya Flareâ„¢

Avaya Flare is a ground breaking collaboration tool designed to bring together social media, desktop video, voice and data in a simple to use platform. Delivered exclusively on the Avaya Video desktop Device; Avaya Flare leads the way in collaboration innovation.

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 Find out More about Avaya Aura Collaboration Server

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